Privacy Policy

1. Who we are

protechnollc provides business strategy, operational improvement, and digital transformation consulting. This Privacy Policy explains how information is handled when you visit our consulting website or contact us about our services.

For privacy questions or requests, contact protechno.llc@gmail.com. For the enquiries described here, protechnollc is responsible for deciding how your information is used.

2. Information we receive

• Information you choose to send. If you email us, we receive your email address, your name if provided, your message, and any business details or attachments you include.
• Consulting communications. If we discuss a project, we may receive your role, company details, project requirements, and records of our correspondence.
• Technical information. Hosting and security providers may process information such as IP addresses, browser and device details, request times, pages requested, and error or security logs to deliver and protect the website.

This website does not collect payment-card details, offer customer account registration, or submit enquiries to a website database. Enquiry buttons open your email application; a message is not sent until you send it yourself.

Please do not include passwords, payment-card information, identity documents, or sensitive personal information in an initial enquiry.

3. How information is used

We use information relevant to your enquiry to:

• Respond to questions and discuss the services you request.
• Assess project requirements and prepare proposals.
• Communicate about an agreed consulting engagement.
• Maintain appropriate business records and resolve disputes.
• Protect the website and communications from misuse and meet applicable legal obligations.

Where applicable data-protection law requires a legal basis, these activities may rely on taking steps at your request before a contract, performing a contract, legitimate interests in responding to enquiries and protecting the business, or complying with a legal obligation. If an activity requires consent, we will request it separately; consent may be withdrawn for future processing.

4. Cookies and tracking

The website code does not set cookies, store information in your browser, run analytics scripts, or include advertising pixels. Its images, styles, and scripts are served with the website rather than loaded from advertising networks.

The hosting platform may use essential security or authentication technologies, particularly when access to a private version requires sign-in. These platform functions are separate from the website code. Their handling of information is described by the relevant provider.

The site has no newsletter signup or automated marketing tools. We do not sell information submitted through this site or use it for cross-site targeted advertising.

5. Service providers and sharing

Information may be processed by providers needed to host and secure the website or deliver email. Our enquiry address uses Gmail, provided by Google. A version hosted through ChatGPT Sites also relies on its hosting and security infrastructure. These providers may process information under their own terms and privacy notices.

We may disclose information where required by applicable law, to respond to a valid legal request, or where reasonably necessary to protect rights, prevent fraud, or resolve a dispute. We do not publish your enquiry or provide it to third parties for their independent marketing.

Consulting work that requires access to your customers’ or employees’ personal information should be covered by a separate written agreement before that information is shared.

6. Retention and security

We retain enquiry and correspondence records only for as long as reasonably needed to respond, maintain an ongoing business relationship, meet applicable recordkeeping duties, or establish, exercise, or defend legal claims. The appropriate period depends on whether the enquiry becomes an engagement, the nature of the records, and applicable requirements. Provider logs and backups may have separate retention schedules.

We take reasonable steps to protect information against unauthorized access, loss, or misuse. No method of internet transmission or storage is completely secure. Contact us if you believe information sent to us has been compromised.

7. International processing

Email and hosting services may process information in countries other than your own. Data-protection rules can differ between countries. Where applicable law requires safeguards for an international transfer, the relevant safeguards must apply to that transfer.

8. Your choices and rights

You may choose not to send an enquiry or limit what you include. Depending on the laws that apply to you, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, object to certain processing, or withdraw consent where processing relies on consent.

Send requests to protechno.llc@gmail.com. We may need proportionate information to verify your identity. We will consider requests and respond within the period required by applicable law; some records may need to be retained for legal reasons. Where available, you may also complain to your local data-protection authority.

9. Children and external services

This site is intended for people seeking business consulting services and is not directed to children. If you believe a child has sent us personal information, please contact us so we can review and address it.

External websites and your email provider operate under their own policies. You can read Google’s Privacy Policy and, for ChatGPT-hosted access, OpenAI’s Privacy Policy.

10. Updates and contact

We may update this policy when the website, our practices, or applicable requirements change. The updated version will display a revised date. Where required, we will provide additional notice of material changes.

Privacy contact: protechno.llc@gmail.com.